Privacy Policy

This Privacy Policy explains how PETRO ENER PROJECT AND ENGINEERING CONSULTANTS FZ-LLC ("we", "us", or "our") collects, uses, maintains, discloses and protects information collected from users (each, a "User") of the website www.petro-ener.com (the "Site"). This Policy applies to the Site and to all products and services offered by PETRO ENER PROJECT AND ENGINEERING CONSULTANTS FZ-LLC.We are committed to protecting your privacy in compliance with applicable UAE laws and regulations, including, but not limited to, the DIFC Data Protection Law No. 5 of 2020 and the ADGM Data Protection Regulations 2021, where applicable, as well as the Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection.

Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources we make available on our Site. The types of information we may collect include:

• Professional Contact Information: Names, job titles, company names, business email addresses, and phone numbers.
• Project and Business Details: Information related to project inquiries, requests for proposals, and business needs that you voluntarily provide to us.
• Technical Data: We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, the type of computer, and technical information about a User’s means of connection to our Site, such as the operating system and the Internet service providers utilized.
• Cookies: Our Site may use "cookies" to enhance the User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

We Use Collected Information

ENER PROJECT AND ENGINEERING CONSULTANTS FZ-LLC collects and uses Users’ personal information for the following purposes:

• To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
• To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To Send Periodic Emails: We may use the email address to respond to inquiries, questions, and/or other requests.
• For Business Development: To communicate with you regarding potential partnerships, services, or project opportunities.

We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site, in compliance with UAE data security standards.

Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Data Protection Rights

In accordance with applicable UAE data protection laws, including the new Federal Law on Personal Data Protection, you have certain rights regarding your personal data. These may include:

• The right to access – You have the right to request access to the personal data we hold about you.
• The right to correction – You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• The right to cease processing – You have the right to request that we stop processing your personal data, subject to legal and contractual obligations.
• The right to withdraw consent – If we are relying on your consent to process your data, you have the right to withdraw that consent at any time.

Change to This Privacy Policy

PETRO ENER PROJECT AND ENGINEERING CONSULTANTS FZ-LLC has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: info@petro-ener.com